Wrongful Ban - Guild Wars Forums

Gimpex · Aug 31, 2007, 06:04 PM // 18:04

Ok, this is just absolutely ridiculous. I hop onto guild wars today after a cup of coffee. Much to my suprise, after entering my password, I am confronted not by my many character slots, but a odious message informing me that my account has been permanently banned due to "Account Fraud"....

I can tell you that I have never committed fraud of any kind. And now I am getting the run-around from technical support, and the phone service wasn't much help either. My guess is they banned me because they saw me using the same credit card as my father, which he willingly pays for both our accounts, expansions, etc...

I have no where else to turn, somone help!

Prof Of Black · Aug 31, 2007, 06:56 PM // 18:56

Well, if you think it is wrong, send a reply to:
- www.guildwars.com/support
- Support [Country name] (Then you go to the PlayNC site.)
- Ask a Question
- Send in your query
- Wait, and good luck!

Hope this helps you, post if you got any more questions!

~Prof.

Mister_Smiley · Aug 31, 2007, 08:20 PM // 20:20

Hey man your not alone, i just got that today, same thing, my name is on my CC and they also took the money as well cause i checked my account. I send in and hopefull they get back to me fast.

Kamatsu · Aug 31, 2007, 11:24 PM // 23:24

If you have any issue's concerning an account ban, you will need to take it up with Anet's support. They will be able to look into this and assist you.

http://www.guildwars.com/support

Thread Closed.

Aug 31, 2007, 06:04 PM // 18:04	#1
Gimpex Pre-Searing Cadet Join Date: Jan 2007 Guild: Guild of Dangerous Suprise Profession: Rt/	Wrongful Ban Ok, this is just absolutely ridiculous. I hop onto guild wars today after a cup of coffee. Much to my suprise, after entering my password, I am confronted not by my many character slots, but a odious message informing me that my account has been permanently banned due to "Account Fraud".... I can tell you that I have never committed fraud of any kind. And now I am getting the run-around from technical support, and the phone service wasn't much help either. My guess is they banned me because they saw me using the same credit card as my father, which he willingly pays for both our accounts, expansions, etc... I have no where else to turn, somone help!

Aug 31, 2007, 08:20 PM // 20:20	#3
Mister_Smiley Wilds Pathfinder Join Date: Mar 2006	not alone Hey man your not alone, i just got that today, same thing, my name is on my CC and they also took the money as well cause i checked my account. I send in and hopefull they get back to me fast.

Aug 31, 2007, 11:24 PM // 23:24	#4
Kamatsu Moderator Join Date: May 2005 Location: Australia	If you have any issue's concerning an account ban, you will need to take it up with Anet's support. They will be able to look into this and assist you. http://www.guildwars.com/support Thread Closed. __________________ Have a moderation related issue or just want to chat? Send me a PM

Aug 31, 2007, 06:56 PM // 18:56	#2
Prof Of Black Desert Nomad Join Date: Nov 2006 Location: @ Sensation Black Guild: Death is Energy [DIE] ~ Raining fame alliance	Well, if you think it is wrong, send a reply to: - www.guildwars.com/support - Support [Country name] (Then you go to the PlayNC site.) - Ask a Question - Send in your query - Wait, and good luck! Hope this helps you, post if you got any more questions! ~Prof.